Support during your apprenticeship

Everyone needs support from time to time. We've pulled together sources of information, advice and support that you can call on any time during your apprenticeship.

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Fair working conditions

Wherever you're employed, your working conditions should always be fair. Find out more about fair work while you're working as an apprentice in Scotland.

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Disability support

Find sources of disability support while you're working as an apprentice in Scotland. Includes funding, free travel and companies who can support you to get or stay in work.

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Money and funding

Apprenticeships allow you to work for an employer and earn a wage. If you have any questions about money or funding, we've got useful information to help you out.

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Support for care-experienced apprentices

If you have experience of the care system, there’s support out there for you when you're working as an apprentice in Scotland.

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Next steps, jobs and careers

What are your next steps after your complete your apprenticeship? There are lots of options including college, uni or a paid apprenticeship job. Find out what you could do next!

Who supports me during my apprenticeship?

These are the main people or groups who support you during your apprenticeship.

Employer

Your employer employs you as a member of staff. They're responsible for your employment contract, working conditions, pay and pension. Your employer must make sure your working conditions are fair and legal and support you during your apprenticeship.

Skills Development Scotland (SDS)

SDS manages the funding for your apprenticeship. When you start your apprenticeship you’ll get a welcome email from SDS about our role and how we’ll contact you. Your learning provider will complete paperwork with you and explain their role and SDS's role.

Learning provider

Your learning provider could be a private company, a college or a university. They deliver the learning for your qualification, with learning resources for units and modules. They assess your work and support you during your apprenticeship.

Having a tough time?

If you have a difficult issue, you’ll want to know who can help.  

For example, you might be struggling with coursework or there could be a tricky issue at work. 

The first thing to do is to speak to your employer or your learning provider. If the issue is about your employer or learning provider, or they can’t help, you can contact Skills Development Scotland: 

  • Use our contact form to send us a secure, confidential message 

  • Phone our team on 0800 917 8000 for support with apprenticeship questions

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Mental health support

Our Mental Health resource for apprentices will help you find resources and tips to help your mental health. We've listed organisations that can help you and there’s information about how your employer can support you.  

The document Mental health and wellbeing support for apprentices offers tips on keeping mentally well, and a ‘5 steps to wellbeing’ personal plan.

Get inspiration from other apprentices

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Apprentice stories

Foundation, Modern and Graduate Apprentices share their experiences of apprenticeships. Watch the diverse range of inspirational video stories and get inspired for your next career move!

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Scotland's Apprentice Network

Scotland’s Apprentice Network inspires the next generation of talent by sharing experience, stories and skills. Find out more about what it means to get involved.