Accessibility statement

Our approach to accessibility ensures as many people as possible can use our products and services

Skills Development Scotland is committed to making accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

  • watch all videos hosted on the site with subtitles, available within the video player by pressing the CC button

Site display

This site is designed to work with most browsers. To see our site at its best, we recommend you use the latest versions of ChromeFirefox or Edge

There’s support available to make your computer, mobile phone and tablet easier to use – this includes zooming, changing contrast and text and much more:

Screen readers

We do most of our testing using Chrome Vox, Voiceover JAWS and NVDA. These are the screen readers we recommend that you use.

British Sign Language

We have British Sign Language (BSL) and subtitled videos on the My World of Work website that give more information about the services that Skills Development Scotland provides. You can also find out how to get in touch.

You can change the look of the subtitles to have a black bar behind with yellow writing if that's preferred.

How to request content in an accessible format

If you need information in a different format, please contact us using the Feedback button at the foot of this page and tell us: 

  • the web address (URL) of the content

  • your name and email address

  • the format you need, for example: audio CD, braille, BSL or large print, accessible PDF

This website is partially compliant and we are continually striving to achieve the Web Content Accessibility Guidelines version 2.1 AA standard.

PDFs and other documents

Many documents are not accessible in a number of ways. We are focussing on discontinuing new content appearing in inaccessible formats such as PDFs.

How we test our websites

Our websites are audited annually for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.

We conduct extensive in-house testing when developing new tools and content including JAWS, NVDA, Chrome Vox.

We continually prioritise changes required to improve the accessibility of our websites.

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us using the feedback button.

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response, please contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

​​​​​​​SDS is committed to making our websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018​​​​​​​​​​​​​.

Updates to this statement

This statement was created in September 2021. We have reviewed and updated it where necessary on:

  • 1 November 2021

  • 1 May 2022

  • 1 November 2022

  • 1 May 2023

  • 1 November 2023

  • 18 January 2024