Retail
Modern Apprenticeship
What's Retail like?
From designers to sales people, there's a wide variety of jobs in Scotland’s retail sector. This apprenticeship covers topics such as:
What's the qualification?
You'll gain a Modern Apprenticeship at SCQF Level 5 or Level 6.
Your qualification includes:
SCQF Level 5
Retail Skills at SCQF Level 5
SCQF Level 5
Retail (Management) at SCQF Level 6
What will I learn?
During your apprenticeship, you'll learn how to:
deliver a high quality of customer service
lead a team of employees
organise retail operations, including staffing, record keeping and security
market retail products effectively to customers
handle customer queries, concerns and complaints
evaluate opportunities for improvement in business profitability
You'll also develop the following core skills:
teamwork
problem-solving
communication
numeracy
information and communication technology skills
These transferable skills are useful for working in a wide variety of industries related to retail, including manufacture, fashion, design and marketing.
Where could it take me?
Completing this Modern Apprenticeship gives you a range of options to further your career. Either continue to study to gain qualifications that could lead to a more senior role or use your current skills to enter employment immediately.
Further education: Continue to study and develop your retail skills with a Higher Qualification. Examples include Higher Level SVQs such as Management or a Higher National Certificate or Diploma in Retail Management.
Straight to work: Use your modern apprenticeship in Retail to secure a relevant job straight away and gain industry experience. Earning this modern apprenticeship qualification could lead to a jobs such as:
sales assistant
store Mmnager
personal shopper
visual merchandiser
retail buyer
customer service assistant
stylist
Entry requirements
There are no formal qualification requirements for entry onto this Modern Apprenticeship. It's useful - but not essential - to have previous work experience in retail.
How does it work?
You’ll learn in a real-world environment and earn a wage. You’ll also study with a college or another learning provider.
How long will it take?
This Modern Apprenticeship will take up to 18 months to complete.
How to apply
Use the 'Find vacancies near you' search at the end of this page to look for vacancies, then you can apply online.
You'll apply on Apprenticeships.scot or the company’s own website – there are details on the vacancy advert.