Hospitality Team Member

This apprenticeship supports Scotland's hospitality sector. It's designed to help businesses fill entry-level hospitality roles across front of house and back of house. This includes food and beverage, accommodation and lodging, and conferences and events.

There are a number of roles available at this level. Here are some of them:

• bartender

• server

• barista

• crew

• team member

• receptionist

• guest host

• housekeeping assistant

There are no formal entry requirements for this apprenticeship.

However, the apprentice must be employed in a suitable job role. This means they'll gain the experience and knowledge they need to achieve the Modern Apprenticeship and the associated SCQF Level 5 qualification. In addition, an apprentice should:

• have good communication skills

• display a positive attitude and enthusiasm for the hospitality sector

• be happy to adhere to a flexible working pattern

• enjoy working as part of a team and interacting with others

• be prepared to attend off-the-job training

To successfully complete the apprenticeship, your employee must pass all the competence-based and professional qualifications. Successful apprentices may progress to:

• a higher-level role in the same (or related) career path

• higher-level apprenticeships in the same (or related) disciplines. These could be Hospitality (Supervision and Leadership) at SCQF Level 7 or Hospitality Management Skills Technical Apprenticeship at SCQF Level 8

• further study at college or university